Loading

Timeout Errors when Publishing and Viewing

Publiceringsdatum: Apr 29, 2025
Beskrivning
When you try to publish a workbook to Tableau Server or view a workbook on Tableau Server, one of the following errors occurs: 
  • Vizql::Error: Unable to load workbook 
    Code: 800 
    Details: Errors occurred while trying to load the workbook "[path]". The load was not able to complete successfully. The query time resource limit (1800 seconds) was exceeded.
  • Vizql::Error: Timeout error 
    Code: 999 
    Details: Timeout communicating with server: execution expired
  • HTTP request failed (400)
  • Cannot connect to Tableau Server. Please check the server name and port and try again.

Cause

A task ran longer than the time allowed by the query limit. 
Lösning

1. Configure vizqlserver.querylimit timeouts

The example here shows you how to increase the vizqlserver.querylimit timeout to 3600 seconds, or one hour.

  1. From the computer running Tableau Server, open a command prompt as an administrator.
  2. Change to the Tableau Server bin directory using the appropriate path for your operating system and server version. For example:
    C:\Program Files\Tableau\Tableau Server\[version]\bin
  3. Run the following commands:
    • tsm configuration set -k vizqlserver.querylimit -v 3600
    • tsm pending-changes apply

2. Test the configuration settings

Tableau Server will be restarted after applying the change. Repeat the steps that led to the timeout error. If necessary, adjust the timeout limits again. If the limits are still reached, have a database administrator check the query that is being run.

Ytterligare resurser
The main Tableau Server timeout settings: 
  • vizqlserver.querylimit: Covers specifically the queries executed to return views or populate extracts

    Default value is 1800 seconds.


 
Knowledge-artikelnummer

001473444

 
Laddar
Salesforce Help | Article