When Tableau Server is behind a proxy configured for SSL, Tableau Desktop may not be able to connect to Tableau Server (an HTTP 500 or HTTP 404 response code might be returned). This issue can present itself in one or more of the following ways:
Configure the proxy server to forward the X-Forwarded-Proto HTTP header.
Generally, you must enable SSL affinity as well. In some proxies, this setting refers to SSL Session Persistence or SSL Persistence.
The following steps are for enabling X-Forward-Proto on an F5 proxy device. For other devices, you might need to modify these steps and settings.
HTTP::header insert X-Forwarded-Proto https}
when HTTP_REQUEST { HTTP::header insert X_FORWARDED_PROTO https }
OR:
when HTTP_REQUEST { HTTP::redirect https://\[HTTP::host\]\[HTTP::uri\] }
HTTP header naming convention is to capitalize words and separate them using hyphens. Generally, unless required by the proxy, do not use underscores. Some examples of headers that follow standard naming convention include:
An easy way to check the requests issued is by capturing the event in an HTTP trace.
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