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Error "Invalid username or password" Signing Into Tableau Server from Tableau Desktop

Date de publication: Dec 23, 2025
Description
When you try to sign in to Tableau Server from Tableau Desktop, the following error might occur:

Invalid username or password
Résolution
  1. Confirm that you are using the correct server credentials. Your Tableau Server credentials are different from your Tableau Public, Tableau Portal, and Tableau website credentials.
  2. Contact your Tableau Server administrator to confirm correct username and password
As a Tableau Server administrator: 
If your users will be signing in via SAML SSO, ensure that "Use SAML to sign in from Tableau Desktop" is checked on TSM Web UI. 
  1. Open TSM
  2. Navigate to Configuration > User Identity&Access > Authentication Method 
  3. Ensure that "Use SAML to sign in from Tableau Desktop" is checked.
Ressources supplémentaires
The server name, username, and/or password is incorrect.
Numéro d’article de la base de connaissances

001473590

 
Chargement
Salesforce Help | Article