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Download Data and Crosstab Options Are Unavailable

Julkaisupäivä: Feb 25, 2026
Kuvaus
When you click the Download toolbar button on a dashboard, Data and Crosstab options are unavailable.

User-added image

Cause

This behavior is by design. An individual worksheet must be selected so that Tableau Server knows which worksheet to export data from. 
 
Ratkaisu

Option 1

Click within an individual worksheet or quick filter on the dashboard and try to export again.


Option 2

In Tableau Desktop, select a worksheet on the dashboard prior to publishing to the workbook. The selected worksheet will have a gray border. This worksheet will be selected by default in the published view.  
Select worksheet from list on a dashboard 
 

Option 3

  • Verify that user permissions for View Summary Data and View Underlying Data are set to Allow. For more information, see Check Current Permissions.
  • Verify that all groups to which the user belong have the desired permissions.
Knowledge-artikkelin numero

001473768

 
Ladataan
Salesforce Help | Article