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Error "Reconnect to..." when working with published datasource in Tableau Desktop

Дата публикации: Feb 25, 2025
Описание

When using published datasource to work with Tableau Desktop, user has frequently observed the datasource disconnect issue which forces them to manually reconnect the published datasource.

"Reconnect to [datasource name]"

Cause

The behavior was caused by wgserver session idle timeout setting that was set too short (e.g. 30 mins). 
Решение
  Increase the timeout value with the following commands:
  •    tsm stop
  •    tsm configuration set -k wgserver.session.idle_limit -v 120
  •    tsm pending-changes apply
  •    tsm start
For wgserver.session.idle_limit, the default value is 240 minutes. It depends on how much user works on Tableau Desktop.
Номер статьи базы знаний

001474161

 
Загрузка
Salesforce Help | Article