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Error invalid username or password while Connecting to the Snowflake data source on Tableau Cloud

Date de publication: Apr 28, 2026
Description

Unable to connect Snowflake data source from Tableau Cloud with the following error:

Error invalid username or password

Cause

Tableau Cloud IP addresses are blocked by Snowflake data source.

 

 

Résolution

Configure Snowflake and add the Tableau Cloud IPs in allowlist. The range of IP addresses used by Tableau Cloud are listed in the Online help below.
Authorize Access to Cloud Data Published to Tableau Cloud

Community article of Snowflake
 

Ressources supplémentaires
You may find the similar error in Tableau Cloud logs .

Client","e-status-code":"16","error-source":"Client","exception-type":"BadPassword","grpc-status-code":"16","msg":"\"Incoming request with IP/Token XX.XX.XX.XX is not allowed to access Snowflake. Contact your account administrator. For more information about this error, go to https://community.snowflake.com/s/ip-xxxxxxxxxxxx-is-not-allowed-to-access.\n\"","type":"ConnectivityException"},"

 
Numéro d’article de la base de connaissances

001474229

 
Chargement
Salesforce Help | Article