Error "<URL> refused to connect" occurs in the Web Page Objects After Publishing

Publish Date: Apr 7, 2026

Description

The external site e.g. https://www.yahoo.co.jp linked as Web Page Objects from a dashboard can be accessed from Tableau Desktop. However, after publishing, the below error is displayed:

<URL> refused to connect

User-added image

Cause

The web page is using the X-Frame-Options header to prevent <iframe> cross-origin framing.

Resolution

This is due to the security configuration of the target website with their Same-origin policy not allowing cross-origin framing and cannot be worked around by Tableau Server configuration.

Consider using URL action to link to an external site as an alternative.

Additional Resources

This is due to the the original site's security policy, which intentionally uses the X-Frame-Options header to prevent cross-origin framing (embedded in <iframe>).

Error "www.google.com refused to connect" Or “The Google Maps Embed API must be used in an iframe” Embedding Google Maps As a Web Page Object

Knowledge Article Number

001474319

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