Sélectionner une organisation
After The Initial Node Fails, The HA Cluster May Stop Working
Date de publication: Apr 3, 2026
Description
Even when configured with redundant processes, Tableau Server HA Cluster may not continue to function after the initial node fails.
The following issues may occur:
- Error "Tableau Server is unlicensed. For help, contact your Tableau Server Administrator." occurs, or no response when trying to Sign In to Tableau Server.
- Tableau Server became extremely slow or unstable.
Cause
Making the processes redundant with additional nodes doesn't guarantee that Tableau Server will continue to run after the initial node fails. For more information see If an initial node fails.Résolution
Ressources supplémentaires
As the best practice, please make sure that the following configurations are met. Please note that there is no guarantee that this configuration will avoid issues, but it is a good idea to set it up for the best results.
- To build in redundancy, make sure your cluster is highly available. For example, see Example: Install and Configure a Three-Node HA Cluster.
- Specify a node as the preferred active repository. See Repository Failover.
- If a load balancer has been configured, make sure that the load balancer stops sending requests to the initial node.
Numéro d’article de la base de connaissances
001474389
Cet article a-t-il résolu votre problème ?
Dites-nous ce que nous pouvons améliorer !
