When attempting to login to Tableau Bridge, the following error message displays:
Unknown Error
Tableau Cloud could not complete the sign-in request. Confirm you have the correct permissions: Creator or Explorer (Can Publish) site roles and the owner of the published data source.
The Tableau Bridge machine may have been setup using a saved image or the Bridge client was connected to a site which became suspended and then attempted to be configured with a different site.
The following resolution may require assistance from an IT Administrator if you are unfamiliar with or do not have the correct permissions to edit the Windows Registry.
Also make sure the account used to log in to Tableau Cloud from the Bridge client exists on Tableau Cloud site as a valid user and have Creator or Explorer (Can Publish) permission assigned.
Note: Devideld record may not be found unless you're logged into Tableau Cloud with the account used on the PC where Tableau Bridge is installed and connected to a site on Tableau Cloud. Devideld registry record is not created just by installing Tableau Bridge client.
Starting from Tableau Cloud version 2025.2.0, support for Bridge (legacy) schedules has been removed. If legacy schedules still exist in your Tableau Cloud environment, the Bridge Client may get stuck on the 'Loading Data Sources' screen. This issiue is not related to the sign-in error above. For more details:
Tableau Bridge Client is stuck at the 'Loading Data Sources' screen
001474460

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