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Upgrade Script Fails With "The runas user does not have permission to read the backup file"

Data pubblicazione: Feb 24, 2026
Descrizione

If the backup file location is set to a non-default location, the upgrade script (upgrade-tsm.cmd) may fail with the following exception when upgrading Tableau Server.

The runas user does not have permission to read the backup file: <path>
 

Example:

User-added image



 

Risoluzione

Manually grant the Runas User account full control to the backup file path folder and then rerun the upgrade script.

For more related information, see the following Product Help pages:
Get the current file location
Run As Service Account
Verify Folder Permissions
Risorse aggiuntive
The Runas User account does not have permission to read the temporary backup file.
Numero articolo Knowledge

001474485

 
Caricamento
Salesforce Help | Article