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Error "Unknown Server Error" or "Google Drive could not find the file you requested" When Accessing a View Connecting to Google Drive in Tableau Cloud

Date de publication: Feb 24, 2026
Description

When accessing a view or dashboard that connects to a file on Google Drive, the following error may occur:

"Unexpected Server Error"

or

"Google Drive could not find the file you requested"

Cause

The user accessing the view does not have Google Drive permissions to view the file.
Résolution
Grant the affected user the permissions to view/connect to the file in Google Drive. This should allow the user to see the view successfully in Tableau Cloud.
Numéro d’article de la base de connaissances

001474511

 
Chargement
Salesforce Help | Article