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Error "Invalid Service Account. To continue, enter a valid service account (json)" When Connecting Google BigQuery

Udgivelsesdato: Dec 23, 2025
Beskrivelse
When signing in to Google BigQuery using a Service Account (JSON) file in Tableau Desktop, the following error may occur:

Authentication failed.
Error Code: FF9C14D9
Invalid Service Account. To continue, enter a valid service account (json).

Cause

The connection to Google APIs in your environment requires configuration of a specific proxy.
Løsning
Consult with your IT team to obtain the proxy host and port details for your network environment, and then configure Tableau Desktop using the following steps:
  1. Open the net.properties file in a text editor, such as Notepad or Sublime Text. On Windows, the location of the file is C:/Program Files/Tableau/Tableau <version>/bin/jre/conf/ (e.g. C:/Program Files/Tableau/Tableau 2021.4/bin/jre/conf/). On Mac, the location is /Applications/Tableau <Version>/Plugins/jre (e.g. /Applications/Tableau 2021.4/Plugins/jre). 
  2. Add the following lines and include the values for the proxy host and port: 
    http.proxyHost=<proxy host> 
http.proxyPort=<proxy port> 
https.proxyHost=<proxy host> 
https.proxyPort=<proxy port>​​​​​
  3. Edit the following line: 
    jdk.http.auth.tunneling.disabledSchemes=Basic
    so it reads: 
    jdk.http.auth.tunneling.disabledSchemes=
  4. Restart Tableau Desktop to apply the change.
Vidensartikelnummer

001474823

 
Indlæser
Salesforce Help | Article