Loading

Error "An unknown error related to remote content was detected (500)" When Publishing Workbook To Tableau Server and Personal Space Is Disabled

Date de publication: Dec 29, 2025
Description

Tableau Desktop encountered the following error when publishing the workbook to Tableau Server that personal space is disabled:

Unable to complete action
An error occurred when publishing the workbook.
Error Code:0xC926DA9F

An unknown error related to remote content was detected (500)

Cause

This was a known issue W-13827661, resolved in Tableau Server 2023.1.6.

Résolution

Option 1

Upgrade to Tableau Server 2023.1.6 or later.

Option 2

It is possible to publish after performing the following steps to enable Personal Space temporarily:

1. Enable Personal Space
2. Publish the workbook by each user (do this for all users having the issue)
3. Disable Personal Space

Users will be able to publish workbooks after the above steps. Please to the Online help for details on Personal Space. 

Ressources supplémentaires

Site Settings Reference (General tab for enabling Personal Space).

 

On Tableau Desktop, the log.txt file will show the following:

{"ts":"2023-07-02T05:30:49.330","pid":28500,"tid":"11c8","sev":"warn","req":"-","sess":"-","site":"-","user":"-","k":"excp",
"e":{"excp-error-code":"0xC926DA9F","excp-source":"NeedsClassification","excp-status-code":"UNKNOWN"},
"v":{"excp-msg":"An unknown error related to remote content was detected (500)\n","excp-type":"HTTPException","msg":"HTTPRequestor: rethrow exception"}}
{"ts":"2023-07-02T05:30:49.330","pid":28500,"tid":"11c8","sev":"warn","req":"-","sess":"-","site":"-","user":"-","k":"msg",
"v":"WorkgroupConnection::GetPersonalSpaceForUser error: 500"}
{"ts":"2023-07-02T05:30:49.333","pid":28500,"tid":"11c8","sev":"warn","req":"-","sess":"-","site":"-","user":"-","k":"msg",
"v":"NotifyOfException::TableauException"}
 

Numéro d’article de la base de connaissances

001475351

 
Chargement
Salesforce Help | Article