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Error A19C3D8C "Error getting archive file info. File name length is 269, which is greater than the 260 character limit" Opening Packaged Workbook

Publiseringsdato: Sep 25, 2025
Beskrivelse
When opening a packaged workbook, the following error occurs:

Error Code: A19C3D8C
Error getting archive file info. File name length is 269, which is greater than the 260 character limit.
 
Løsning

This error is due to ‌Windows limitation of maximum file length. 

As a workaround, move (or resave) the twbx file to a shorter path location, e.g. C:\temp and open it to avoid the error.

 

Knowledge-artikkelnummer

001496570

 
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Salesforce Help | Article