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Tableau Mobile AppConfig Does Not Pass Configuration Values

Date de publication: Apr 13, 2024
Description

When customizing Tableau Mobile with AppConfig the AppServiceHosts key does not pass the URL values to the mobile device. Device logs show the follow message:

[INFO] [MDM SETTINGS]:  Found AppConfig params but didn't find AppServiceHosts, ...

Cause

The Appconfig key parameter had a trailing whitespace.
Tableau does not trim any trailing whitespace and will result in the configuration not getting passed to the device. 
 
Résolution
Check and remove the trailing whitespace after the parameter key.
Ressources supplémentaires
The whitespace will show in the device logs and will be after the parameter key like the following example:

[INFO] [MDM SETTINGS] The settings from MDM provider are: {"AppServiceHosts ":"http:\/\/examplehost.com"}
Numéro d’article de la base de connaissances

001496649

 
Chargement
Salesforce Help | Article