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Error "Deadline Exceeded" When Refreshing PostgreSQL Extracts in Tableau Server

Julkaisupäivä: Nov 15, 2024
Kuvaus

If the Query process takes a long time and the connection is idle for a long time, the NAT gateway times out.
 

Cause

The connection using a NAT gateway may time out.

Ratkaisu

Enable TCP keep-alive by using properties file

1. Prepare properties file named "postgres.properties"
Add "tcpKeepAlive=true" in the file.


2. Place the "postgres.properties" to the following directory on all server nodes:

  • Windows: ProgramData\Tableau\Tableau Server\data\tabsvc\vizqlserver\Datasources
  • Linux: /var/opt/tableau/tableau_server/data/tabsvc/vizqlserver/Datasources/

 

3. Restart Tableau Server.

 

Knowledge-artikkelin numero

001497294

Liitteet

postgres.properties

0 KB

 
Ladataan
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