When connecting Tableau Desktop to Tableau Server, the following error may occur:
Unable to complete action
Cannot connect to Tableau Server. Please check the server name and port and try again
Error Code: ACF37E18
Operation timed out.
Try the following options:
See There are 3 possible solutions to change the new default behavior.
Use the following Tableau Server TSM command. This setting applies to all server users across all sites.
tsm configuration set -k wgserver.authentication.desktop_externalbrowser -v false tsm pending-changes apply
Run Tableau Desktop with the DOverride=ExternalBrowserOAuth:off future flag.
"C:\Program Files\Tableau\Tableau <Version number>\bin\tableau.exe" -DOverride=ExternalBrowserOAuth:off
open -a "/Applications/Tableau Desktop 2020.3.app" --args -DOverride=ExternalBrowserOAuth:off
Specify WorkgroupUseEmbeddedBrowserServerSignIn value in Windows Registry or Mac plist.
defaults write/Library/Preferences/com.tableau.Tableau-<version>.plist Settings.WorkgroupUseEmbeddedBrowserServerSignIn-integer1
1. Go to Control Panel > Network and Internet > Internet Options.
2. Select the Security tab.
3. Select 'Trusted sites' > Sites.
4. In the 'Add this Web site to the zone' box, enter the URL of the Tableau Server instance that you trust, and then click 'Add'.
5. Click 'Close' and 'OK'.
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