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Unable to Retain User Site Role Changes from a Higher to a Lower Access

Publiceringsdatum: Mar 4, 2025
Beskrivning
After changing a user's site role from a role with higher access to a role with lower access (such as from Interactor to Viewer) in Tableau Server, the site role may automatically revert to the higher level the next day.
 

Cause

When configuring Tableau Server for automatic Active Directory sync, it is possible to set a minimum site role for each group. The result is that when you synchronize Active Directory groups, new users are added to the site with the minimum site role. If a user already exists, the minimum site role is applied if it gives the user more access in a site. Any user whose site role is manually lowered below the minimum site role will be automatically restored to the minimum site role during the next Active Directory sync.
Lösning
Change the minimum site role (for the group the user is a member of) to the site role of lower access.
Ytterligare resurser

Knowledge-artikelnummer

001498386

 
Laddar
Salesforce Help | Article