Tableau Extract Not Refreshing When Using WDC Data Source

Verify that the Web Data Connector (WDC) has been enabled with the tsm command:

• • https://help.tableau.com/current/server/en-us/cli_data-access.htm

1. Enable or Disable WDC Refreshes: Use the command:

   tsm data-access web-data-connectors allow
   ```<span class='citationmarker'>1</span>
   
   This enables or disables WDC refreshes and the use of WDCs on Tableau Server.<span class='citationmarker'>2</span><br>
   

2. Host the WDC: Host the.htmlfile of your WDC on a web server (internal or external) that is accessible via HTTP or HTTPS.

3. Add the WDC to Tableau Server’s Safe List: Use the following TSM command to allowlist the WDC and its required secondary domains:

   tsm data-access web-data-connectors add \
   --name "WDC Example" \
   --url https://yourdomain.com:443/wdc/my_connector.html \
   --secondary https://yourdomain.com/.*,https://apis.example.com/.*
   

   • --url: The primary URL where the WDC is hosted.
   • --secondary: Domains the connector communicates with (wildcards supported).