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When Setting a URL that Contains an Empty Character in URL Actions a Blank Browser Page Will be Launched

Veröffentlichungsdatum: Feb 25, 2026
Beschreibung

When setting a URL that contains an empty character in URL actions, a blank browser page will be launched.

Cause

Empty characters contain data unlike NULL.
Lösung
You can work around this issue by converting empty characters to NULL and then setting them in the URL action.

Below is an example using sample data. Please see the attached workbook for details.

1. Create a calculated field like the following and name it !URL. 
IF [<field that contains empty URL>]="" THEN NULL
ELSE [<field that contains empty URL>]
END
2. Add !URL field to Detail.
3. Select Menu>Worksheet>Actions and add a Go to URL action.
4. Edit the URL Action as follows:
  User-added image
 
Nummer des Knowledge-Artikels

001498578

Anhänge

sample.twbx

14 KB

 
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Salesforce Help | Article