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When Setting a URL that Contains an Empty Character in URL Actions a Blank Browser Page Will be Launched
Publish Date: Feb 25, 2026
Description
When setting a URL that contains an empty character in URL actions, a blank browser page will be launched.
Cause
Empty characters contain data unlike NULL.Resolution
Below is an example using sample data. Please see the attached workbook for details.
1. Create a calculated field like the following and name it !URL.
IF [<field that contains empty URL>]="" THEN NULL ELSE [<field that contains empty URL>] END2. Add !URL field to Detail.
3. Select Menu>Worksheet>Actions and add a Go to URL action.
4. Edit the URL Action as follows:
Knowledge Article Number
001498578
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