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When Setting a URL that Contains an Empty Character in URL Actions a Blank Browser Page Will be Launched

Date de publication: Feb 25, 2026
Description

When setting a URL that contains an empty character in URL actions, a blank browser page will be launched.

Cause

Empty characters contain data unlike NULL.
Résolution
You can work around this issue by converting empty characters to NULL and then setting them in the URL action.

Below is an example using sample data. Please see the attached workbook for details.

1. Create a calculated field like the following and name it !URL. 
IF [<field that contains empty URL>]="" THEN NULL
ELSE [<field that contains empty URL>]
END
2. Add !URL field to Detail.
3. Select Menu>Worksheet>Actions and add a Go to URL action.
4. Edit the URL Action as follows:
  User-added image
 
Numéro d’article de la base de connaissances

001498578

Pièces jointes

sample.twbx

14 KB

 
Chargement
Salesforce Help | Article