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Getting an error when accessing or publishing Enhanced CMS Workspace content

Date de publication: Apr 11, 2024
Description

When accessing Enhanced CMS Workspace content getting an error 'This page has an error. You might just need to refresh it. First, would you give us some details? (We're reporting this as error ID: 789415831)'.

When publishing Enhanced CMS Workspace content getting an error 'Sorry to interrupt' - Undefined.

Résolution

This issue usually occurs if there is no page layout assigned for Managed Content object. Please follow the below steps to fix the issue.

  1. Open any CMS content in Enhanced CMS Workspace (it can be image or document or news).
  2. Click on Setup (gear icon on top right corner of the screen) and click on Edit Object.
  3. Click on Page Layouts.
  4. Click on Page Layout Assignment.
  5. Click on Edit Assignment.
  6. Select the profile and look for 'Page Layout To Use:' and click on '-- Select Page Layout --'.
  7. Select Managed Content Layout and Save it.
Numéro d’article de la base de connaissances

001533974

 
Chargement
Salesforce Help | Article