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Activating Tableau Desktop via LBLM, the pop-up browser authentication page is covered by the activation dialog

Publiseringsdato: Feb 20, 2025
Beskrivelse

When activating Tableau Desktop via LBLM, the pop-up browser authentication page can be covered by the activation dialog menu.  If the display screen is small (e.g 13 inch), then it is difficult to adjust the browser size and location of this pop up in order to complete the authentication.
User-added image

Cause

By design.
Løsning
The workaround is to disable the default use of external browser in Tableau Desktop to handle the Tableau Server authentication process.  

On Tableau Server instance, open the Command Prompt and perform the following:
  1.  tsm configuration set -k wgserver.authentication.desktop_externalbrowser -v false
  2. tsm pending-changes apply 
Note:  The "pending-changes apply" will restart Tableau Server.
Knowledge-artikkelnummer

001534323

 
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