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'Failed to authenticate username and password' when creating the Initial Tableau Server User on an instance that uses Active Directory authentication.

Publiseringsdato: Jan 29, 2026
Beskrivelse

'Failed to authenticate username and password' error occurs when creating the Initial Tableau Server User on an instance that uses Active Directory (AD) authentication.

Cause

The required Secondary Active Directory domain has not been allowed.

Løsning

If Tableau Server connects to multiple domains, any additional domain to which Tableau Server connects must be specified by configuring the wgserver.domain.accept_list option with TSM. For more information, see wgserver.domain.accept_list.

Knowledge-artikkelnummer

001534377

 
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Salesforce Help | Article