When viewing workbooks, refreshing data sources, or running Tableau Prep flows that utilize Tableau Bridge, the following error may occur:
or
Unable to connect to the <database type> "<server name>". Check that the server is running and that you have access privileges to the requested database.
The allowlist registry requires the server address or alias that is specified in each connection used to connect to the database.
Use one of the below options to address the issue.
We recommend using Named Pools for greater service availability and simplified network management.
Important: When using the default pool as a workaround, unless you have additional Bridge clients assigned to designated pools, you must delete all domains listed in the Private Network Allowlist domain registry for all Bridge refresh jobs to use the default pool.
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