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Error: Unable to connect to this Tableau Server data source" appears when publishing the live connection to Tableau Cloud through Tableau Bridge

Date de publication: Feb 19, 2025
Description

The following error appears when publishing the live connection to Tableau Cloud through Tableau Bridge.

Error: Unable to connect to this Tableau Server data source.
Can't display the view because of Tableau Cloud site settings that affect the data source used by this view.

Cause

The Tableau Bridge client on the current pool stops communication with Tableau Cloud.
Résolution

1. Uninstall the old version of Tableau Bridge, then install the latest version of Tableau Bridge.
2. Log into Tableau Cloud, navigate to Settings/Bridge, and delete the client in the Tableau Bridge Pool.
3. Start the Tableau Bridge service on the client machine and sign into Tableau Cloud, then the client is added to the default pool again.
4. After the above steps being done, the live connection could be published successfully.
 

Numéro d’article de la base de connaissances

001534491

 
Chargement
Salesforce Help | Article