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Install Tableau Resource Monitoring Tool Prerequisites Failed

Дата публикации: Feb 28, 2025
Описание

Upon installing Tableau Resource Monitoring Tool Prerequisites, the following error occurs:

User-added image

Tableau_Resource_Monitoring_Tool_Prerequisites_xxxx

[10FC:129C][2020-05-11T16:18:01]i323: Registering package dependency provider: {EBD57923-971E-4657-B032-2214A27F3FD5}, version: 20.1.0, package: TableauResourceMonitoringToolPrerequisitesSetup_2020_1.20.0326.1604_x64.msi
[10FC:129C][2020-05-11T16:18:01]i301: Applying execute package: TableauResourceMonitoringToolPrerequisitesSetup_2020_1.20.0326.1604_x64.msi, action: Install, path: C:\ProgramData\Package Cache\{EBD57923-971E-4657-B032-2214A27F3FD5}v20.1.0\TableauResourceMonitoringToolPrerequisitesSetup-2020-1.20.0326.1604-x64.msi, arguments: ' MSIFASTINSTALL="7" INSTALLDIR="D:\Tableau\Tableau Resource Monitoring Tool\prerequisites"'
[10FC:129C][2020-05-11T16:18:02]e000: Error 0x80070643: Failed to install MSI package.
[10FC:129C][2020-05-11T16:18:02]e000: Error 0x80070643: Failed to execute MSI package.
[17D0:16E8][2020-05-11T16:18:02]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[17D0:16E8][2020-05-11T16:18:02]i319: Applied execute package: TableauResourceMonitoringToolPrerequisitesSetup_2020_1.20.0326.1604_x64.msi, result: 0x80070643, restart: None
[17D0:16E8][2020-05-11T16:18:02]e000: Error 0x80070643: Failed to execute MSI package.
[10FC:129C][2020-05-11T16:18:02]i329: Removed package dependency provider: {EBD57923-971E-4657-B032-2214A27F3FD5}, package: TableauResourceMonitoringToolPrerequisitesSetup_2020_1.20.0326.1604_x64.msi

Tableau_Resource_Monitoring_Tool_Prerequisites_xxxx_TableauResourceMonitoringToolPrerequisitesSetup_[verison]_x64.msi

CAQuietExec64:  Set installation directory: D:\Tableau\Tableau Resource Monitoring Tool\prerequisites\
CAQuietExec64:  Checking PowerShell CLR version
CAQuietExec64:  'powershell.exe' is not recognized as an internal or external command,
CAQuietExec64:  operable program or batch file.
CAQuietExec64:  Executing PowerShell initialization script
CAQuietExec64:  'powershell.exe' is not recognized as an internal or external command,
CAQuietExec64:  operable program or batch file.
CAQuietExec64:  Error running initialization script. Exit code indicated a failure. Actual exit code: 9009, expected: 42
CAQuietExec64:  Error 0x80070001: Command line returned an error.
CAQuietExec64:  Error 0x80070001: QuietExec64 Failed
CAQuietExec64:  Error 0x80070001: Failed in ExecCommon64 method
CustomAction InvokeSetup returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
 

Cause

The 'powershell.exe' is not recognized as an internal or external command so that PowerShell initialization script cannot be executed to install MSI package.
Решение
  1.  Check if C:\WINDOWS\System32\WindowsPowerShell\v1.0\ has been added into System environment variables.
    • In Search, search for and then select: System (Control Panel)
    • Click the Advanced system settings link
    • Click Environment Variables. In the section System Variables, find the PATH environment variable and select it. Click Edit. Add the path of powershell.
  2. Uninstall Resource Monitoring Tool (https://help.tableau.com/v2020.1/server/en-us/rmt-admin-uninstallation.htm)
  3. Reinstall Tableau Resource Monitoring Tool prerequisites
Номер статьи базы знаний

001534573

 
Загрузка
Salesforce Help | Article