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Tableau Prep Flow Authoring in Error State

Publiseringsdato: Apr 13, 2024
Beskrivelse

Tableau Prep Flow Authoring service is unable to start with error message : ServiceOperationTimeoutException
Below error message can be found in tomcat_floweditor log:

java.lang.IllegalArgumentException: Server hostname should not be null

Cause

TSM configuration has been changed in operations such as restoring a backup, or importing configuration. The value of gateway.public.host is lost after an unsuccessful operation.
Løsning
  1. Check if there's any value defined for the key by running the following command on Tableau Server: 
    tsm configuration get -k gateway.public.host
  2. If the no value is defined, update the key with the Tableau Server FQDN. For example, if Tableau Server is reached by entering https://tableau.example.com in the browser, enter this command: 
    tsm configuration set -k gateway.public.host -v "tableau.example.com"
  3. Commit the configuration change: 
    tsm pending-changes apply
Knowledge-artikkelnummer

001534898

 
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