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Einstein Activity Capture - Google Workspace (formerly G Suite) Connection to Salesforce: Event Series Sync

Publiseringsdato: Aug 18, 2026
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Einstein Activity Capture [EAC] supports sync for event series from Google to Salesforce.

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## Sync Direction: Salesforce to Google Workspace, or Both Directions

Please be advised that Einstein Activity Capture (EAC) only supports event series sync from Google to Salesforce. It is not supported when the event sync direction is configured as "Salesforce to Google Suite" or "Both Directions."

Recurring event created in Google Calendar that fails to sync as a series into Salesforce

 

When the EAC configuration is created with "Events" enabled and sync direction set to "Both Directions," events sync from Google Calendar to Salesforce and from Salesforce to Google Calendar, but recurring events won't get synced as a series.

EAC configuration with Events enabled and sync direction set to Both Directions The "Sync event series" setting is not available under the Advanced Settings tab when the sync direction is set this way.

Advanced Settings tab with no Sync event series option visible when sync direction is Both Directions 
## Sync Direction: Google Workspace to Salesforce

If the Event Sync direction is set as "Google Suite to Salesforce," the option "Sync event series" will be available under the Advanced Settings tab.

Advanced Settings tab showing the Sync event series toggle available when sync direction is Google Suite to Salesforce 
When the "Sync event series" setting is enabled, recurring events from Google Calendar will be synced and created in Salesforce.

Knowledge-artikkelnummer

001728584

 
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Salesforce Help | Article