Loading

Salesforce CMS Connect Header and Footer Components Are Not Available on Login and Authentication Pages in Experience Builder

Fecha de publicación: May 14, 2026
Descripción

After configuring the Header and Footer URL settings in Experience Builder > Settings > CMS Connect, you may notice that the CMS Connect (HTML) component is not available to add to certain pages in your Experience Cloud site.


Salesforce CMS Connect is a feature in Experience Builder that allows you to inject external CMS-managed content — such as branded headers and footers from an external website — into your Experience Cloud site pages. This enables consistent branding across a company's web presence and its Salesforce-powered community pages.


The CMS Connect (HTML) component is not available for authentication-related pages. This is working as designed because these pages require a lightweight, secure rendering context that is incompatible with external CMS-injected content.

Solución

Pages Where CMS Connect (HTML) Components Cannot Be Added

The following Experience Builder page types do not support CMS Connect (HTML) components. This behavior is working as designed:

  • Login — The main login page for the Experience Cloud site
  • Registration — The new user self-registration page
  • Forgot Password — The password reset request page
  • Check Password — The password reset confirmation page

These pages are rendered in a restricted security context to protect authentication flows. External CMS-injected headers and footers, which may load external scripts or resources, are not permitted on these pages.

Alternative: Apply Branding to Authentication Pages Without CMS Connect

If you need consistent branding (such as a company logo or color scheme) on these authentication pages, use the built-in Experience Builder branding tools instead of CMS Connect:

 

  1. In Experience Builder, click the paintbrush icon (Theme) in the left panel to open Theme settings.
  2. Under Colors, configure your primary brand color, background color, and text color to match your site design.
  3. Under Images, upload your company logo to display on the Login and Registration pages.
  4. To further customize the Login page layout, click on the Login page in the Pages panel and use the available standard components (such as the Login & Registration component) to adjust the layout.

These built-in options provide consistent branding across authentication pages without requiring CMS Connect.

Número del artículo de conocimiento

001862262

 
Cargando
Salesforce Help | Article