Adding CC Address in Flow Email Action

The most optimal solution for this problem takes us to make custom invocable action where we have a middle ground in which we can use custom functionalities provided by apex in our flows. This approach gives us a black box approach where we instill a custom apex action in our flows and provide it with the required parameters to get our job done. We do not need to know what is happening inside that action but we provide it with parameters and get our desired results.

Here are the steps required to build, deploy, and configure the CC email feature in our Flows.

Step 1 : Click the Gear icon on the top right corner of your screen and select Developer Console

Step 2 : Click on create a new Apex Class

Step 3 : Add the following code to it

public class EmailSender {

    @InvocableMethod(label='Send Email with CC')
    public static List<List<String>> sendEmailWithCC(List<EmailRequest> requests) {
        List<List<String>> responses = new List<List<String>>();
        for (EmailRequest req : requests) {
            Messaging.SingleEmailMessage mail = new Messaging.SingleEmailMessage();
            mail.setToAddresses(new String[] {req.toAddress});
            if (req.ccAddress != null) {
                mail.setCcAddresses(new String[] {req.ccAddress});
            }
            mail.setSubject(req.subject);
            mail.setPlainTextBody(req.body); 
            Messaging.SendEmailResult[] results = Messaging.sendEmail(new Messaging.SingleEmailMessage[] {mail});
            if (results[0].isSuccess()) {
                responses.add(new List<String>{'Email sent successfully'});
            } else {
                responses.add(new List<String>{'Error sending email: ' + results[0].getErrors()[0].getMessage()});
            }
        }
        return responses;
    }
    public class EmailRequest {
    @InvocableVariable(required=true)
    public String toAddress;

    @InvocableVariable(required=true)
    public String ccAddress;

    @InvocableVariable(required=true)
    public String subject;
    
    @InvocableVariable(required=true)
    public String body;
}
}
    

Step 4 : Go to the Flows and create a new Screen Flow

Step 5 : Click on Add Element in the Flow, select Action and then select Invocable Method that we created in Apex Class

Step 6 : Give parameters to our Action

Step 7 : Save and Activate the Flow

Customizability : The following Screen Flow can be made dynamic according to our needs where we can take inputs from user (Recipient and CC Email) and send emails respectively. The flows provide endless possibilities to address our requirement and this flow can also be modified according to the requirements

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Written by: Maham Hassan | Forum Ambassador
Maham Hassan is 2x Mom, Salesforce MVP, Director & Technical Architect @ Cloud-1 & Check Automate, Founder of Dubai Dreamin, 16x Certified, Trailblazer Mentor, Community Group Leader & All Star Ranger. 

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