Adding CC Address in Flow Email Action

The most optimal solution for this problem takes us to make a custom invocable action where we have a middle ground in which we can use custom functionality provided by Apex in our flows. This approach gives us a black box approach where we instill a custom Apex action in our flows and provide it with the required parameters to get our job done. We do not need to know what is happening inside that action, but we provide it with parameters and get our desired results.

Here are the steps required to build, deploy, and configure the CC email feature in our Flows.

Build the Flow ### Step 1: Open the Developer Console

Click the Gear icon on the top right corner of your screen and select Developer Console.

### Step 2: Create a New Apex Class

Click on create a new Apex Class.

### Step 3: Add the Apex Code

Add the following code to the new Apex Class:

public class EmailSender {

    @InvocableMethod(label='Send Email with CC')
    public static List<List<String>> sendEmailWithCC(List<EmailRequest> requests) {
        List<List<String>> responses = new List<List<String>>();
        for (EmailRequest req : requests) {
            Messaging.SingleEmailMessage mail = new Messaging.SingleEmailMessage();
            mail.setToAddresses(new String[] {req.toAddress});
            if (req.ccAddress != null) {
                mail.setCcAddresses(new String[] {req.ccAddress});
            }
            mail.setSubject(req.subject);
            mail.setPlainTextBody(req.body); 
            Messaging.SendEmailResult[] results = Messaging.sendEmail(new Messaging.SingleEmailMessage[] {mail});
            if (results[0].isSuccess()) {
                responses.add(new List<String>{'Email sent successfully'});
            } else {
                responses.add(new List<String>{'Error sending email: ' + results[0].getErrors()[0].getMessage()});
            }
        }
        return responses;
    }
    public class EmailRequest {
    @InvocableVariable(required=true)
    public String toAddress;

    @InvocableVariable(required=true)
    public String ccAddress;

    @InvocableVariable(required=true)
    public String subject;
    
    @InvocableVariable(required=true)
    public String body;
}
}
`

### Step 4: Create a New Screen Flow

Go to Flows and create a new Screen Flow.

### Step 5: Add the Action Element

Click on Add Element in the Flow, select Action, and then select the Invocable Method that we created in the Apex Class.

### Step 6: Configure the Action Parameters

Give parameters to our Action.

### Step 7: Save and Activate

Save and Activate the Flow.

## Customizability

The following Screen Flow can be made dynamic according to our needs where we can take inputs from the user (Recipient and CC Email) and send emails respectively. Flows provide endless possibilities to address our requirement, and this flow can also be modified according to the requirements.

## About This Article

Written by: Maham Hassan | Forum Ambassador. Maham Hassan is 2x Mom, Salesforce MVP, Director & Technical Architect @ Cloud-1 & Check Automate, Founder of Dubai Dreamin, 16x Certified, Trailblazer Mentor, Community Group Leader & All Star Ranger.

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