Loading

Data 360: Access Education Objects in Data 360

Date de publication: Apr 30, 2026
Description

When Data 360 (formerly Data Cloud) is connected to Salesforce CRM in Data 360 Setup, you can then create a Salesforce CRM data stream to ingest records for different CRM objects. If you are attempting to create a CRM data stream but cannot see Education (formerly known as Education Cloud) objects, review the Resolution steps for prerequisites that need to be completed. 

Résolution

Enable Platform Integration for Education Cloud Permission Set Licenses

  • When attempting the steps in the next section where permissions on the Data 360 Salesforce Connector permission set need to be updated, you encounter the error detailed in the article Data 360: Error Assigning Permissions in Data 360 Connector (Licensing Issue).
  • To resolve, navigate to Setup > Search Company Information > Click Go to list under Permission Set Licenses.
  • Click on the License that is associated with the object mentioned in the error and then select Enable for Integrations.
    • For example, if you encounter this error while attempting to enable permissions for the Learner Program Object, which is an Education licensed object, you should follow the above steps for the Education license. The Education license could be either Education Cloud - Full Access or Education Cloud - Limited Access.

Update Permissions on Data 360 Salesforce Connector

  • Open the Data 360 Salesforce Connector permission set.
  • Go to the System permissions.
  • Search for below permissions and set the checkbox as true/provide the access.
    • Access Education Cloud Components - Gives users access to Education components.
    • Access Education Cloud Objects - Gives users access to Education objects.
    • Access Education Cloud Review Features - Gives users access to Education application review features.
  • Grant Read and View All Records permissions in Object Settings for all Education objects listed in Education Cloud Standard Objects.
Numéro d’article de la base de connaissances

001983512

 
Chargement
Salesforce Help | Article