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Accounting Subledger: Manual Creation of Transaction Journals

Publish Date: Jul 29, 2026
Description

Issue

When attempting to create Transaction Journals manually or through a custom Flow, customers may encounter errors. Transaction Journals can only be created through the Data Processing Engine using the "Run Subledger Job" managed flow.

Error Messages

  1. Error 1:

    • Error Message: "This error occurred when the flow tried to create records: FIELD_INTEGRITY_EXCEPTION: Select a loyalty program member. You can look up ExceptionCode values in the SOAP API Developer Guide."
    • Review the errors on this page: Select a loyalty program member.

  2. Error 2:

    • Error Message: Review the errors on this page: Select a loyalty program member.

Details

  1. Manual Creation of Transaction Journals:
    • When trying to create Transaction Journals manually, you will encounter the error: "Review the errors on this page: Select a loyalty program member."
  2. Using a Custom Flow:
    • When trying to create Transaction Journals using a custom flow that is not the “Run Subledger Job” managed flow, you will encounter the error: 
      • Error Message: "This error occurred when the flow tried to create records: FIELD_INTEGRITY_EXCEPTION: Select a loyalty program member. You can look up ExceptionCode values in the SOAP API Developer Guide."
      • Review the errors on this page: Select a loyalty program member.
Resolution

Resolution

To successfully create Transaction Journals, always use the "Run Subledger Job" managed flow provided by the Data Processing Engine. This managed flow ensures the integrity and proper creation of Transaction Journals, avoiding the errors outlined above.

For more detailed information on ExceptionCode values, refer to the SOAP API Developer Guide.

Additional Resources

For further assistance, please contact Salesforce Support.

Knowledge Article Number

002231189

 
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