Loading

[SFS] Map view is missing on the Field Service Mobile App

게시 일자: Aug 12, 2024
상세 설명

In Field Service, the Map view on the Field Service Mobile App is not available on both Android and iOS devices.

 

Please see the screenshot below:

MapMissing

솔루션

To make the Map view available in the Field Service Mobile App, follow these steps:

Enable Geolocation and Map Data Setting:

    • Navigate to Setup.
    • Go to Field Service Settings.
    • Enable the setting "Send geolocation and map data to Google and Apple".
    • Click Save.

 

MapAvailable

 

By enabling this setting, the Map view will be displayed in the Field Service Mobile App.

Knowledge 기사 번호

002523510

 
로드 중
Salesforce Help | Article