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Conversation Component Title is Truncated at High Browser Zoom Levels

Fecha de publicación: Jun 16, 2026
Descripción

In a three-column record layout of a messaging session, when the browser zoom is set to levels greater than or equal to 200%, the label in the conversation component becomes truncated, as shown in the image below. Specifically, the full-length word in the conversation component label is not fully displayed in this layout.

Conversation Component

(Screenshot above shows the truncated label in a 3-column layout at 200% zoom)

Solución

This is working as designed. The Conversation component label truncation only occurs in 3-column record layouts when browser zoom is set to 200% or higher.

 

Recommended action: Switch to a single-column layout for Messaging Sessions when operating at 200% zoom or higher. 

Recursos adicionales

See also Record Layout

Número del artículo de conocimiento

002523519

 
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Salesforce Help | Article