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Understanding MFA Auto Enablement and Audit Trail Entries in Salesforce

Udgivelsesdato: Sep 25, 2025
Beskrivelse

Once Multi-Factor Authentication (MFA) is enabled in the production org, an entry for a non-SSO user appears in the audit trail. 

Løsning

This situation typically arises due to the following reasons:

  • Deferred Auto Enablement of MFA for Direct UI Logins:
    • Some customers choose to defer the auto enablement of MFA for direct UI logins. This means that even though MFA is required, it isn't enforced immediately for all users.
  • Salesforce's Enforcement of MFA After the Due Date:
    • Once the deferred period expires, Salesforce automatically enforces MFA for direct UI logins. This is a security measure to ensure compliance with Salesforce's MFA requirements.
  • Audit Trail Entry for the First Non-SSO User:
    • After Salesforce enforces MFA enablement, the first non-SSO (Single Sign-On) user who attempts to log in will be recorded in the audit trail as having enabled MFA.
Vidensartikelnummer

002628753

 
Indlæser
Salesforce Help | Article