Support for Salesforce Foundations

What is Salesforce Foundations

Salesforce Foundations equips you with essential sales, service, marketing, and commerce capabilities, over a CRM foundation that’s powered by Data Cloud. This suite is seamlessly built into your existing CRM, providing you with new capabilities and a 360-degree view of your customers.

• For quick implementation, be sure to follow the step by step Salesforce Foundations Help Guide.
  
• For Data Cloud specific instructions, be sure to follow Set up Data Cloud Tools for Salesforce Foundations.

How to log a case

For full steps and details to create and manage Support Cases online through Salesforce Help, see our Submit or Update a Case with Salesforce Support article.

It is recommended before opening a case to search your question in Salesforce Help, where you can find documentation, knowledge articles, known issues and other resources.

Products

These are the Products that should be used for cases depending on where the issue is happening:

Resources

• Public announcement
• Salesforce Foundations: Quick Look
• Grow Your Business with Salesforce Foundations