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Users With Server Administrator Role (Explorer) do not Show Under All Sites When Site Role Filter is Applied

Date de publication: Apr 15, 2025
Description

On Tableau Server with Core-based licensing, users with Server Administrator role (Explorer) do not show up under All Sites when site role filter is applied. This issue does not reproduce on Tableau Server with User-based licensing. 
 

This issue was found in Tableau Server versions 2024.2.x, 2023.3.2, 2023.1.8, and 2022.3.9.
 

 

Cause

This issue is being investigated by the Tableau Development Team under Known Issue ID W-16787686. 

 

Résolution

This issue is being investigated by the Tableau Development Team under Known Issue ID W-16787686. 

There is no known workaround at this time.

Ressources supplémentaires

Steps to Reproduce

  1. In Tableau Server with Core based licenses, create multiple Sites.

  2. Add a few Server Administrators to each Site and also other Site Roles, like Explorer or Viewer.

  3. Click on Manage All Sites > Users
    It will display all the users (including Server Administrator)

  4. Click on Filter > Max Site Role and select Server Administrator
    It will not display any Server Administrator

  5. Click on Filter > Max Site Role and select Explorer or Viewer

    It will correctly display the list of users.

     

Numéro d’article de la base de connaissances

002724471

 
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Salesforce Help | Article