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OmniStudio Component Behavior: Sandbox Creation and Refresh

Date de publication: Oct 14, 2024
Description

When refreshing a Full Copy Sandbox, OmniStudio components are only included if the 'All Objects' option is selected during the refresh process. These components are not automatically copied to the following:
1. Developer
2. Developer Pro
3. Partial Copy Sandboxes
.

It's also important to note that OmniStudio objects cannot be selected in Sandbox Templates, limiting control over their inclusion during template-based refreshes.

To deploy OmniStudio components after Sandbox creation/refresh, enable the OmniStudio Metadata API to export and deploy components via the Salesforce CLI.

The OmniStudio Runtime Settings determine the runtime for executing OmniStudio components. However, these settings do not affect the inclusion of components during sandbox creation or refresh.

Résolution

To ensure OmniStudio components are included, either select the 'All Objects' option during a Full Copy Sandbox refresh or use one of the following deployment tools:

  • IDX Workbench / VBT

  • SFDX CLI, provided OmniStudio Metadata is enabled in both source and target orgs.

Ressources supplémentaires

Sandbox Types and Templates

 

Numéro d’article de la base de connaissances

002888828

 
Chargement
Salesforce Help | Article