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Einstein Features are not recovered after recovering a deleted or refreshed Sandboxes

Fecha de publicación: Mar 12, 2026
Descripción

When recovering a deleted or refreshed Sandboxes, Einstein features are not recovered.

Solución

This is working as designed, When the Sandbox organization is in pending delete status, Einstein features will be deleted. So even we restore the organization itself, the Einstein features are not re-enabled.

Einstein features can be manually re-enabled if needed. 

Sales Cloud Einstein and Sandbox

Salesforce Bot Toggle Button Off After Sandbox Refresh

 

Número del artículo de conocimiento

002997974

 
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Salesforce Help | Article