Limitations of Send Conversation Message - Flow Action

Limitations:

- Messaging sessions created through the Send Conversation Message action is restricted to custom logic events within the creation context.
- To ensure optimal performance and avoid DML limit errors, custom logic (such as Before and After Triggers or Flows) should be minimized.

Example: If messaging sessions are created by the Send Conversation Messages action within a flow, and another automation process (e.g., a Before or After Trigger or Flow) is triggered upon session creation, the custom logic intended to run when the session is created may not be effective.

Notes: This limitation applies only to messaging sessions created by the Send Conversation Messages action within a flow. It restricts additional automation from triggering upon creation, preventing excessive session creation and reducing the risk of exceeding governor limits.