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Installation errors while trying to install Predict Client Churn Risk for Wealth Management CRM Analytics App

Fecha de publicación: Dec 14, 2025
Descripción

When trying to install the Predict Client Churn Risk for Wealth Management CRM Analytics App sometimes user may encounter an error as below:

'Successfully created folder [Predict - Risk for Wealth Man] with id [00lV40000005xCLIAY]
Successfully created dataset [FSC_Account_ED].
Dataflow connector sync complete
Successfully created resource type [workflow], label [Predict - Risk for Wealth Man ED Dataflow ].
Dataflow plan [0ePV40000017f2fMAA] completed with status [Success].
wave.template.AssemblyValidationException: Discovery Story Extension failed to parse ErrorMessage: 500 Server Error Cannot invoke "java.util.Map.get(Object)" because the return value of "java.util.Map.get(Object)" is null url: /v58.0/discovery/datasets/0FbV4000000YkZtKAK/0FcV4000008MMN4KAO/setup , payload: {"template":{"outcome":{"type":"text","name":"Is_Churn","displayName":"Is_Churn","success":"True","failure":"False","goal":"Minimize"},"fields":[{"type":"text","name":"FinServ__InvestmentExperience__c"},{"type":"text","name":"FinServ__InvestmentObjectives__c"},{"type":"text","name":"FinServ__MarketingSegment__c"},{"type":"text","name":"FinServ__ReviewFrequency__c"},{"type":"text","name":"FinServ__RiskTolerance__c"},{"type":"text","name":"FinServ__TimeHorizon__c"},{"type":"number","name":"FinServ__AUM__c"},{"type":"number","name":"FA.Performance1Yr"},{"type":"number","name":"FA.Performance3Yr"},{"type":"number","name":"FA.PerformanceMTD"},{"type":"number","name":"FA.PerformanceQTD"...
Creating application [Predict - Risk for Wealth Man] failed.'

Solución

To successfully install the app, we need to ensure that there are at least 100 account records with values populated in the Review Frequency field (API Name: FinServ__ReviewFrequency__c).

Once the prerequisite is met, please follow these steps:
1. Go to App Launcher search for 'Analytics Studio' app.
2. Navigate to Connections.
3. Run Data Sync for the Account object.
4. After the sync is successful, attempt to install the Predict Client Churn Risk for Wealth Management CRM Analytics App again.

Recursos adicionales

FinServ__ReviewFrequency__c

Número del artículo de conocimiento

003876598

 
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Salesforce Help | Article