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Softphone Layout Deployment Restrictions - Open CTI

게시 일자: Dec 25, 2024
솔루션
  • The Metadata API does not support the deployment of Softphone Layouts. This limitation requires organizations to configure Softphone Layouts manually within their Salesforce environments.
  • At this moment, Salesforce does not support the Metadata API for Softphone Layouts.
추가 자원

For more information, please refer to the Salesforce Knowledge Article: Overview of Service Cloud CTI API.

You can check the IDEA: https://ideas.salesforce.com/s/idea/a0B8W00000GdWRIUA3/add-softphone-layout-to-the-metadata-api

Knowledge 기사 번호

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로드 중
Salesforce Help | Article