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Ending Support for the Enhanced Email Experience in Account Engagement

Fecha de publicación: Feb 3, 2026
Descripción

Support for the Enhanced Email Experience in Account Engagement ends beginning Winter ’26. If you have a Salesforce CMS workspace for your marketing assets, we recommend using the Marketing Cloud Next Builder.

Review the features of each builder to determine which builder is right for you.

 

Solución

 

Feature

Enhanced Email Experience Builder
(Support Ends Winter ‘26)

Classic Email Builder

Marketing Cloud Builder

Reusable Blocks

🚫

✅

🚫

Snippets

✅

✅

🚫

Custom Object Merge Fields

🚫

✅

✅***

Cross Object Merge Fields

🚫

🚫

✅***

Dynamic Content

🚫

✅

✅***

Generative AI

🚫

✅

✅***

Edit Email HTML

🚫

✅

🚫

Litmus/Rendering Integration

🚫

✅

🚫

Salesforce CMS Integration

✅**

🚫

✅****

Link Tracking/Reporting

✅

✅

✅

Locked Regions

🚫

✅

🚫


** Requires CMS 1.0
*** Requires Marketing Cloud Next
**** Requires CMS 2.0

 

Número del artículo de conocimiento

004052046

 
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Salesforce Help | Article