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Accessibility: Understanding the Use of Multiple H1 Headings on the Salesforce Platform

Udgivelsesdato: Nov 6, 2025
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Salesforce platform

 

On Salesforce platform pages, there are typically two <h1> headings:

  1. Banner Navigation Section: Displays the app name, such as "Service Console".
  2. Main Content Area: Displays the record name and object, such as "Contact Astro".

This layout ensures that each region of the page is clearly labeled, providing context and structure to all users, including those relying on assistive technologies.

 

Experience Cloud Sites

The same principle applies to Salesforce Experience Sites, including pages with record lists. While having a single <h1> per page is generally considered a best practice, multiple <h1> headings are acceptable when each heading clearly defines the purpose of its respective section. 
Løsning

This behavior complies with the Web Content Accessibility Guidelines (WCAG) 2.4.6:

  • Contextual Clarity: Each <h1> heading represents the main purpose of its respective section.
  • Enhanced Navigation: Screen reader users can quickly identify and navigate to specific sections.
  • Compliance: WCAG does not limit <h1> to a single instance per page but emphasizes logical structure and meaning.
    By design, this structure improves accessibility and functionality

 

Yderligere ressourcer

For more details on WCAG compliance and heading structures:

  • WCAG 2.4.6 emphasizes headings that create a meaningful and navigable structure.
  • Salesforce's design ensures optimal usability and compliance with accessibility standards.
  • If you have further questions or concerns, contact our support team for assistance.
Vidensartikelnummer

004141331

 
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Salesforce Help | Article