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Data 360: SFTP Target Connection SSH Keys

Дата публикации: Oct 30, 2025
Описание

The documentation Set Up an SFTP Target Connection states the following to successfully authenticate and create a connection between Data 360 (formerly Data Cloud) and your SFTP server: 

  • SSH keys consist of a Public Key and a Private Key (with an optional passphrase). SSH key pair generation can be done with multiple SSH key generator utilities. Use an SSH key generator utility such as PuTTY to generate the SSH key pair. The SFTP connector supports RSA-based keys up to 4096-bit encryption. For example, the command line entered in a terminal to create the key-pair using PuTTY is <ssh-keygen -b 4096 -t rsa>.

 

There is a possibility that you'll receive the following error which indicates that your privatekey is not supported:

  • Connection failed. Edit your credential and try again. JSchException: USERAUTH fail."
Решение

The private key must be in a format supported by OpenSSH (such as PEM or OpenSSH format). If your key is in a different format, convert it using the following command: 

  • ssh-keygen -p -m PEM -f /path/to/private/key

This will convert your key to a  PEM-formatted private key which looks like this

-----BEGIN RSA PRIVATE KEY-----
MIIEpAIBAAKCAQEA...
...
-----END RSA PRIVATE KEY-----
  • We recommend using 2048 bit or 4096 bit
  • Your public key can be in OpenSSH format and utilized in your server successfully. However, for it to work in Data 360, the private key must first be converted to PEM format. 
Номер статьи базы знаний

004269043

 
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Salesforce Help | Article