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Delayed Notifications for Call Processing and Records (Einstein Conversation Insights)

Fecha de publicación: Feb 3, 2026
Descripción

This behavior is working as designed. Changes to calls or related objects can trigger a call to be reprocessed. This process and any subsequent notifications are normal and ensure that information is in sync across Salesforce. 

Número del artículo de conocimiento

004519297

 
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Salesforce Help | Article