Loading

Why Salesforce Einstein Search and Answer Not Activated

Veröffentlichungsdatum: Aug 25, 2025
Beschreibung

The Einstein Search and Answer may not be available for use.

 
Lösung

There are a few reasons that Einstein Search and Answer may not be activated as expected.

  • The feature might take 24 hours to activate.  For more information, see Enable Search Answers and AI-Generated Search Answers.
  • For Search Answers, the Einstein Search Answers permission set license is required.
  • Search Answers isn’t supported in Classic Knowledge.
Nummer des Knowledge-Artikels

004575569

 
Laden
Salesforce Help | Article