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"Add to Campaign" button on Campaign History Related List is not visible on Person Account in Lightning Experience.

Fecha de publicación: Mar 21, 2025
Descripción

“Add to Campaign” Button is not visible in Lightning Experience for Standard users unless 'Account and Contract' is set to Public Read/Write under Org sharing settings .Once the button is visible, Standard Users can add the campaigns to the contact/person account. In Classic, the visibility on 'Add to Campaigns' button is not effected by 'Account and Contract' sharing setting".

Solución

Set "Account and Contract" to Public Read and Write under Org sharing settings to make “Add to Campaign” Button visible for Standard Users.

Recursos adicionales

Reference :
Enable Accounts as Campaign Members

Número del artículo de conocimiento

004576438

 
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Salesforce Help | Article